The chrysler new vehicle warranty is designed to help protect a new Chrysler vehicle against covered defects in materials or workmanship during the warranty period. Coverage generally begins on the vehicle’s in-service date, which is usually the date it is first sold or leased to the original owner.
Warranty terms can vary by model year, vehicle type, powertrain, country, and original sale conditions. For the most accurate details, owners should review the warranty booklet provided with the vehicle or contact an authorized Chrysler dealer.
What Is Typically Covered
For many Chrysler vehicles sold in the United States, new vehicle warranty coverage may include several major protections:
Basic limited warranty: Often covers many factory-installed parts and systems when a defect is due to materials or workmanship.
Powertrain limited warranty: May cover key components such as the engine, transmission, and drive systems, subject to warranty terms.
Corrosion coverage: May apply to certain rust-through conditions on body sheet metal, with limits and exclusions.
Roadside assistance: May be included for a set period and can help with services such as towing, jump-starts, lockout assistance, or flat-tire support, depending on the program.
Coverage is not the same as routine maintenance, insurance, or protection from normal wear. Each claim must meet the requirements listed in the official warranty materials.
Common Exclusions and Owner Responsibilities
A Chrysler new vehicle warranty does not cover every repair or expense. Common exclusions often include damage caused by accidents, misuse, improper maintenance, environmental conditions, aftermarket modifications, racing, contaminated fluids, or normal wear items.
Owners are typically responsible for following the recommended maintenance schedule, using proper fluids and parts, keeping maintenance records, and addressing concerns promptly. If a repair is needed, an authorized Chrysler service department can confirm whether the issue is covered under the applicable warranty.
How to Use Your Warranty
Check your warranty booklet: Review the coverage sections, time and mileage limits, exclusions, and claim procedures.
Confirm the in-service date: This date determines when warranty coverage started.
Gather records: Bring maintenance receipts, prior repair documents, and any details about the concern.
Visit an authorized Chrysler dealer: Warranty diagnosis and repairs are generally handled through authorized service departments.
Ask for clarification before repairs: If coverage is uncertain, request an explanation of what is covered and what may be customer-pay.
If the vehicle was purchased used, warranty coverage may still apply if the original time and mileage limits have not expired, but transfer rules and remaining coverage should be verified.
Questions to Ask Before Buying or Servicing
Before purchasing a new Chrysler or scheduling warranty service, it is helpful to ask clear questions so you understand the protection available for your specific vehicle.
What are the exact basic and powertrain warranty terms for this model year?
Does the vehicle include roadside assistance, and what services are included?
Are hybrid, electric, battery, or emissions components covered separately?
What maintenance is required to keep warranty coverage valid?
Are there any exclusions related to commercial use, modifications, or towing?
Is an extended service contract available, and how is it different from the factory warranty?
The best source for final warranty details is the official warranty documentation for the exact Chrysler vehicle, because terms can differ by vehicle, location, and model year.