What the Chrysler Bumper-to-Bumper Warranty Means

The chrysler warranty bumper to bumper coverage is commonly called the Basic Limited Warranty. It is designed to cover many factory defects in materials or workmanship across most parts of a new Chrysler vehicle, from major electrical components to interior and exterior items.

In the United States, new Chrysler vehicles have typically included a Basic Limited Warranty for 3 years or 36,000 miles, whichever comes first. Coverage can vary by model year, country, vehicle type, and original sale date, so the warranty booklet for the specific vehicle is the most reliable source.

Despite the name, “bumper-to-bumper” does not mean every part is covered in every situation. It generally applies to defects caused by manufacturing issues, not damage from wear, misuse, accidents, lack of maintenance, or outside conditions.

What Is Usually Covered

A Chrysler bumper-to-bumper warranty may cover repairs needed because a covered part failed due to a factory defect. If the issue qualifies, the repair is typically handled by an authorized Chrysler, Dodge, Jeep, Ram, or Mopar service department.

Commonly covered areas

• Electrical systems and factory-installed electronics
• Air conditioning and heating components
• Steering and suspension parts affected by defects
• Brake system components, excluding normal wear items
• Factory-installed interior parts and controls
• Body hardware such as door latches, hinges, and window regulators
• Engine, transmission, and drivetrain components during the basic warranty term

Some items may also have separate coverage terms, such as emissions components, corrosion protection, restraint systems, or hybrid and electric vehicle components, depending on the vehicle.

What Is Not Covered

Chrysler bumper-to-bumper coverage has exclusions. These are important because a repair can be denied if the problem is not caused by a covered defect.

Typical exclusions

• Routine maintenance such as oil changes, filters, fluid replacement, alignments, and tire rotations
• Normal wear items such as brake pads, wiper blades, clutch linings, and tires
• Damage from accidents, theft, vandalism, fire, flooding, or weather
• Problems caused by improper maintenance or using incorrect fluids or parts
• Aftermarket parts or modifications that cause or contribute to a failure
• Cosmetic issues caused by chips, scratches, dents, stains, or environmental exposure

Tires are usually covered by the tire manufacturer rather than the Chrysler bumper-to-bumper warranty. The dealership can often help identify the correct coverage path.

How It Differs From the Powertrain Warranty

The Chrysler bumper-to-bumper warranty and the powertrain warranty are not the same. The bumper-to-bumper warranty is broader but usually shorter. The powertrain warranty is narrower but may last longer, depending on the model year and market.

Bumper-to-bumper coverage generally applies to many vehicle systems and factory-installed parts for a limited time and mileage. Powertrain coverage focuses mainly on parts that move the vehicle, such as the engine, transmission, transaxle, transfer case, and drive systems.

If a touchscreen, window motor, seat control, or climate-control component fails because of a covered defect, it would usually be considered under the basic warranty. If an internal engine or transmission component fails within the applicable term, it may fall under powertrain coverage instead.

How to Check Coverage and Get Service

To confirm Chrysler warranty bumper-to-bumper coverage, use the vehicle identification number, current mileage, and in-service date. The in-service date is the date the vehicle was first sold or put into use, and it determines when the warranty clock started.

Before requesting a warranty repair

1. Review the warranty booklet for the exact model year and vehicle.
2. Check whether the time and mileage limits have expired.
3. Gather maintenance records if the issue may relate to service history.
4. Contact an authorized dealership and describe the symptoms clearly.
5. Ask whether diagnosis fees apply if the repair is not covered.

Used Chrysler vehicles may still have remaining original factory warranty if the time and mileage limits have not expired. Certified pre-owned vehicles and Mopar Vehicle Protection plans may add different coverage, but terms vary by plan, deductible, vehicle age, and mileage.